Our Services
Three Consulting Engagements, Built for Malaysian Businesses
Each engagement is scoped, priced, and delivered with a clear purpose. Here is what we offer and how each one works.
← Back to HomeOur Approach
How We Structure Our Work
Every engagement follows a consistent pattern: understand first, then design, then deliver. This discipline keeps engagements focused and outputs useful.
Discovery
We spend time understanding your situation before proposing anything. Interviews, documentation review, and initial diagnostics.
Design & Co-creation
Workshops and working sessions with your team to develop solutions that fit your reality — not just ones that look good on paper.
Delivery & Handover
Outputs are documented, presented, and handed over with the context your team needs to act on them. A three-month follow-up is included.
Service 01
Stakeholder Engagement Mapping
RM 590 · 2 Weeks
A facilitated process to identify, categorise, and develop communication strategies for all key stakeholders of a business. Through interviews and workshop sessions, our consultants build a stakeholder map with influence and interest matrices. Particularly useful during organisational change, mergers, or public-facing initiatives.
What You Receive
- Completed stakeholder identification matrix with influence and interest ratings
- Tailored engagement plans for each key stakeholder group
- Messaging templates for different stakeholder personas
- Escalation pathway documentation
- Workshop facilitation (2 sessions)
Process Steps
Initial discovery interviews with key internal stakeholders (Week 1)
Stakeholder mapping workshop with your team (Week 1)
Engagement plan development and messaging template drafting (Week 2)
Handover session with walkthrough of all deliverables (Week 2)
Service 02
Process Redesign Lab
RM 1,680 · 4 Weeks
An intensive programme where our consultants partner with your operational teams to reimagine critical business workflows. Using lean methodology principles adapted for Malaysian business contexts, the lab identifies waste, clarifies handoff points, and prototypes improved process flows. Teams participate in hands-on design sessions to ensure practical applicability and internal buy-in.
What You Receive
- Process diagnostic report (current state with gap analysis)
- Updated process documentation (target state)
- Role responsibility chart (RACI matrix)
- Pilot implementation timeline
- Four facilitated workshop sessions with your operational team
Process Steps
Current state mapping — process observation and documentation (Week 1)
Waste identification and root cause analysis workshop (Week 2)
Future state design sessions with operational team (Week 3)
Pilot planning, documentation review, and handover (Week 4)
Service 03
Regional Expansion Blueprint
RM 3,100 · 5 Months
An advisory engagement for Malaysian companies targeting growth into neighbouring ASEAN markets. Covers regulatory compliance by country, supply chain logistics, local talent acquisition strategies, and financial planning for cross-border operations. Senior consultants bring regional experience and established networks to accelerate market understanding. Monthly advisory sessions and in-country partner introductions are included.
What You Receive
- Comprehensive expansion manual (target market analysis, compliance, operations)
- Five monthly advisory sessions with the senior consultant
- Regulatory compliance summary per target country
- Financial planning framework for cross-border operations
- Introductions to qualified in-country legal and operational partners
Process Steps
Market selection and entry strategy scoping (Month 1)
Regulatory and compliance research by country (Month 2)
Operational planning: supply chain, talent, logistics (Months 3–4)
Financial modelling and partner introductions (Month 4)
Manual finalisation, advisory review, and handover (Month 5)
Which Engagement Fits?
Comparing Our Three Services
| Feature | Stakeholder Mapping | Process Redesign Lab | Expansion Blueprint |
|---|---|---|---|
| Price | RM 590 | RM 1,680 | RM 3,100 |
| Duration | 2 Weeks | 4 Weeks | 5 Months |
| Workshop Sessions | 2 | 4 | Monthly |
| Cross-border focus | |||
| Internal team involvement | |||
| Best for | Change management, M&A, new initiatives | Inefficient workflows, growth prep | Market entry, ASEAN growth plans |
Across All Services
Standards That Apply to Every Engagement
Confidentiality
Mutual NDA signed before any client information is shared. All deliverables remain with the client.
Senior Delivery
The same senior consultants who scope your engagement are the ones who deliver it.
Written Scope
Clearly defined deliverables, timeline, and fee — agreed in writing before work starts.
Three-Month Follow-Up
A complimentary review session included three months after engagement completion.
Direct Communication
Progress updates and documentation after each key milestone. No surprises at handover.
Regulatory Awareness
Advice takes into account Malaysian compliance requirements and, for expansion work, ASEAN regulatory frameworks.
Pricing
Clear, Upfront Engagement Fees
All prices are in Malaysian Ringgit. No day-rate structures, no variable charges. Each engagement fee is fixed at the start.
Stakeholder Mapping
RM 590
2-week engagement
- Stakeholder matrix
- 2 workshop sessions
- Engagement plans
- Messaging templates
- 3-month follow-up
Process Redesign Lab
RM 1,680
4-week engagement
- Process diagnostic report
- 4 workshop sessions
- Updated documentation
- RACI matrix
- Pilot timeline + follow-up
Regional Expansion
RM 3,100
5-month engagement
- Expansion manual
- 5 advisory sessions
- Compliance research
- Partner introductions
- Financial planning + follow-up
Not Sure Which Engagement Fits?
We are glad to discuss your situation and help identify which engagement would be most useful — or whether something different is needed altogether.
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